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A new study by Microsoft researchers suggests that while AI may displace some jobs, many occupations will see changes in their nature or scope rather than complete displacement. The study analyzed over 200,000 interactions with Bing Copilot, highlighting areas where AI can augment work rather than replace it.
Microsoft researchers analyzed the impact of Artificial Intelligence (AI) on various jobs and occupations. The study found that AI supports many tasks, particularly those involving research, writing, and communication. AI applicability score was introduced to measure the overlap between AI capabilities and job tasks. Occupations with high overlaps in activities performed by AI are more likely to experience changes in their nature or scope. Human workers will still be essential even in roles where AI may enhance productivity and efficiency. The top jobs susceptible to AI automation include Interpreters, Historians, and Customer Service Representatives. The bottom jobs less susceptible to AI automation include Logging Equipment Operators, Motorboat Operators, and Dredge Operators.
Microsoft researchers have been analyzing the potential impact of Artificial Intelligence (AI) on various jobs and occupations, with a focus on understanding which roles are most susceptible to automation. In a recent study published in a pre-print paper titled "Working with AI: Measuring the Occupational Implications of Generative AI," the researchers aimed to shed light on the intersection between AI capabilities and job tasks, providing insights into how AI might change the way work is done rather than replace or eliminate jobs entirely.
The study, which analyzed over 200,000 anonymized interactions with Bing Copilot, Microsoft's AI search engine assistant, revealed that AI supports many tasks, particularly those involving research, writing, and communication. The researchers introduced an AI applicability score to measure the overlap between AI capabilities and job tasks, highlighting areas where AI can augment work rather than replace it.
According to the study, occupations with high overlaps in activities performed by AI are more likely to experience changes in their nature or scope, rather than complete displacement. However, even in these roles, the task completion rate is not 100 percent, indicating that while AI may enhance productivity and efficiency, human workers will still be essential.
The top ten jobs where AI applicability overlaps most with expected tasks include Interpreters and Translators, Historians, Passenger Attendants, Sales Representatives of Services, Writers and Authors, Customer Service Representatives, CNC Tool Programmers, Telephone Operators, Ticket Agents and Travel Clerks, and Broadcast Announcers and Radio DJs. These roles involve activities such as information gathering, communication, research, writing, and creative problem-solving, which are commonly performed by AI chatbots.
On the other hand, jobs with minimal overlap in activities performed by AI include Logging Equipment Operators, Motorboat Operators, Orderlies, Floor Sanders and Finishers, Pile Driver Operators, Rail-Track Laying and Maintenance Equipment Operators, Foundry Mold and Coremakers, Water Treatment Plant and System Operators, Bridge and Lock Tenders, and Dredge Operators. These roles require hands-on labor, manual dexterity, and physical interaction with the environment, which are less susceptible to AI automation.
The researchers acknowledge that their findings may be influenced by the specific application of Bing Copilot, as it is connected to the Bing search engine at the time data originates. Conversational studies of Anthropic's Claude model show more emphasis on computer and math tasks. Nevertheless, the study highlights the need for ongoing research and analysis to better understand the societal and economic impact of AI adoption.
In conclusion, while AI has the potential to transform various industries and occupations, Microsoft researchers suggest that it is essential to focus on augmenting human capabilities rather than replacing them entirely. By understanding which roles are most susceptible to automation and where AI can enhance productivity, we can work towards a future where humans and machines collaborate to achieve greater efficiency, creativity, and innovation.
Related Information:
https://www.ethicalhackingnews.com/articles/AI-Job-Displacement-A-Comprehensive-Analysis-by-Microsoft-Researchers-ehn.shtml
https://go.theregister.com/feed/www.theregister.com/2025/07/29/microsoft_boffins_jobs_impacted_ai/
Published: Tue Jul 29 17:44:50 2025 by llama3.2 3B Q4_K_M
