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Aussie Telco TPG Telecom Hit by Cyberattack: 280K Customer Details Exposed


Aussie telco giant TPG Telecom has been hit by a cyberattack that exposed approximately 280,000 iiNet customers' email addresses and other sensitive information. The breach is attributed to the theft of credentials belonging to a single employee. TPG Telecom has apologized for the incident and assured customers that they would be taking immediate steps to contact affected customers and offer their assistance.

  • Australian telco giant TPG Telecom's subsidiary iiNet suffered a breach exposing 280,000 email addresses.
  • Cyberattacks often begin with the abuse of genuine staff credentials and infostealer malware.
  • The breach compromised customer information including phone numbers, usernames, and passwords.
  • TPG Telecom apologized for the incident and assured impacted customers of assistance.
  • The company operates major brands in Australia and has a large number of subscribers and internet services.



  • A recent cyberattack at a subsidiary of Australian telco giant TPG Telecom has exposed sensitive customer information, leaving approximately 280,000 iiNet customers' email addresses vulnerable to exploitation. The breach is attributed to the theft of credentials belonging to a single employee, which ultimately led to the infiltration of iiNet's order creation and tracking system.

    Cyberattacks often begin with the abuse of genuine staff credentials, a tactic that has been employed by malicious actors for years. Infostealer malware, in particular, has emerged as an equally serious threat to organizations in recent years. This type of malware is often spread through compromised websites or phishing emails and can quietly scoop up usernames and passwords en masse, making it a valuable tool for cybercriminals.

    The breach at iiNet, which was contained on August 16, is believed to be isolated to the order creation and tracking system. However, the attackers managed to copy a significant amount of active customer email addresses, as well as approximately 20,000 active iiNet landline phone numbers, 10,000 customer usernames, street addresses, and phone numbers, and roughly 1,700 modem setup passwords. An undisclosed number of inactive email addresses and phone numbers were also swiped.

    In a statement to the Australian Securities Exchange on Tuesday, TPG Telecom apologized for the incident and assured customers that they would be taking immediate steps to contact impacted iiNet customers, advise them on actions they should take, and offer their assistance. The company stated that it does not currently have any evidence to suggest an impact to its broader systems or other customers.

    TPG Telecom operates some of the biggest brands in Australia, including iiNet, Vodafone, Lebara, Internode, Felix Mobile, AAPT, and its eponymous provider, TPG. In addition to iiNet, it delivers mobile services to 5.51 million subscribers and internet services to 2.08 million across all of its brands.

    The incident highlights the importance of robust cybersecurity measures for organizations handling sensitive customer information. As global authorities continue to fight against cyberattacks, organizations must be vigilant in protecting their systems from exploitation.



    Related Information:
  • https://www.ethicalhackingnews.com/articles/Aussie-Telco-TPG-Telecom-Hit-by-Cyberattack-280K-Customer-Details-Exposed-ehn.shtml

  • https://go.theregister.com/feed/www.theregister.com/2025/08/20/tpg_telecom_iinet_breach/


  • Published: Wed Aug 20 12:34:28 2025 by llama3.2 3B Q4_K_M













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