Ethical Hacking News
Telco giant Colt suffers attack, takes systems offline as 'protective measure'. A cyber incident brought the company's customer portal and Voice API platform down for several days. The cause of the attack remains unknown, but investigations are ongoing to determine its origin.
Colt Technology Services suffered a cyber attack that brought some of its systems offline. The attack disrupted customer support services, including its customer portal, for several days. No evidence of customer or employee data being improperly accessed was found. Investigations are ongoing to determine the cause of the attack. Cybersecurity measures and technical teams are working to restore impacted internal systems. The incident highlights the importance of robust cybersecurity for organizations in today's digital landscape.
Telco giant Colt Technology Services, a London-based multinational company with operations spanning 40 countries and 230 cities, recently found itself at the center of attention due to an unforeseen cyber attack that brought some of its systems offline. This unfortunate event led to the disruption of customer support services, particularly its much-used customer portal, for several days.
The incident, which was identified on August 12, resulted in the shutdown of Colt's internal systems, including those supporting customers and employee data. Notably, the company disclosed that it had taken immediate protective measures to safeguard its operations, proactively notifying relevant authorities about the breach. In a statement released to the public, Colt acknowledged that there was no evidence of customer or employee data being improperly accessed.
One of the affected services was the Voice API platform, which enables customers to automate and manage their voice services through Colt's systems. Following the initial incident, the company took steps to ensure the security of its infrastructure by pulling some systems offline as a precautionary measure. The current status page on Colt's website indicates that technical teams are working closely with third-party cyber experts to restore the impacted internal systems.
Investigations into the cause of the attack remain underway, with cybersecurity expert Kevin Beaumont claiming that Shodan scans revealed IP addresses linked to cybercriminals were accessing Colt's SharePoint servers. These servers later underwent firewall enhancements and appeared to have webshells implanted on them.
In recent years, Colt Technology Services has undergone significant changes, having completed acquisitions to expand its operations across Europe and beyond. The company was acquired by Fidelity Investments in 2015 and subsequently went private. Today, it supplies services to over 32,000 buildings across EMEA, Asia, and North America, boasting a presence in multiple countries.
The incident highlights the importance of robust cybersecurity measures for organizations operating in today's digital landscape. As companies continue to grow and expand their operations, they must remain vigilant against emerging threats to protect their customers' data and prevent similar disruptions like those experienced by Colt Technology Services recently.
Related Information:
https://www.ethicalhackingnews.com/articles/Colt-Technology-Services-Undergoes-Brief-but-Inconvenient-Downtime-Following-Cyber-Attack-ehn.shtml
https://go.theregister.com/feed/www.theregister.com/2025/08/15/london_telco_colts_services_disrupted/
Published: Fri Aug 15 05:39:17 2025 by llama3.2 3B Q4_K_M
