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Critical Vulnerability in Cisco Unified Communications Manager Exposes Root Access via Static Credentials




A critical vulnerability in Cisco's Unified Communications Manager has been discovered, allowing an attacker to gain root access via static credentials. This maximum-severity security flaw highlights the importance of keeping software up-to-date and robust security measures. The discovery serves as a reminder that even large companies like Cisco can be affected by security vulnerabilities, emphasizing the need for continuous monitoring and vigilance in protecting networks against potential threats.

  • Cisco Systems has released a security update to address a critical vulnerability in its Unified Communications Manager (Unified CM) and Unified Communications Manager Session Management Edition (Unified CM SME).
  • The vulnerability, tracked as CVE-2025-20309, carries a CVSS score of 10.0, indicating a maximum-severity security flaw.
  • Root access can allow attackers to move deeper into the network, listen in on calls, or change how users log in due to static user credentials for the root account.
  • The vulnerability affects Unified CM and Unified CM SME versions 15.0.1.13010-1 through 15.0.1.13017-1, regardless of device configuration.
  • Users can identify if an affected system has been exploited by running the command "cucm1# file get activelog syslog/secure".



  • Cisco Systems has released a security update to address a critical vulnerability in its Unified Communications Manager (Unified CM) and Unified Communications Manager Session Management Edition (Unified CM SME), which could grant an attacker root access on the affected device. The vulnerability, tracked as CVE-2025-20309, carries a CVSS score of 10.0, indicating a maximum-severity security flaw.

    The vulnerability is due to the presence of static user credentials for the root account, which are reserved for use during development. According to Cisco, these credentials are not intended to be used in live systems. However, in tools like Unified CM that handle voice calls and communication across a company, root access can allow attackers to move deeper into the network, listen in on calls, or change how users log in.

    In this case, the vulnerability affects Unified CM and Unified CM SME versions 15.0.1.13010-1 through 15.0.1.13017-1, regardless of device configuration. Cisco has also released indicators of compromise (IoCs) associated with the flaw, which would result in a log entry to "/var/log/active/syslog/secure" for the root user with root permissions.

    To identify if an affected system has been exploited, users can run the command "cucm1# file get activelog syslog/secure". This would retrieve the log entry that indicates successful exploitation.

    The discovery of this vulnerability was made during internal security testing and does not appear to have been exploited in the wild. However, the release of this vulnerability update emphasizes the importance of keeping software up-to-date and highlights the need for robust security measures.

    This critical flaw has led some experts to question the use of static credentials in production environments. Hardcoded credentials, like those used in this case, should never make it into live systems. The use of these credentials increases the risk of unauthorized access, which can have serious consequences.

    The discovery of this vulnerability is a reminder that even large and well-established companies like Cisco can be affected by security vulnerabilities. As such, it highlights the importance of continuous monitoring and the need for organizations to stay vigilant in protecting their networks against potential threats.

    Furthermore, this vulnerability has raised questions about the level of security measures in place within organizations. With the rise of cloud-based services, the risk of data breaches has increased significantly. Therefore, organizations must prioritize robust cybersecurity measures to protect their systems from vulnerabilities like this one.

    In response to this critical vulnerability, Cisco has taken steps to address it and mitigate any potential risks. The company's release of a security update and indicators of compromise (IoCs) will help identify if an affected system has been exploited. This highlights the importance of collaboration between organizations and vendors in addressing security vulnerabilities like this one.

    In conclusion, the discovery of this critical vulnerability in Cisco Unified Communications Manager exposes root access via static credentials. The fact that it was discovered during internal security testing and does not appear to have been exploited in the wild highlights the need for robust security measures. This emphasizes the importance of keeping software up-to-date and underscores the risks associated with hardcoded credentials.

    As organizations continue to rely on complex systems like Unified CM, the risk of vulnerabilities like this one will always be present. Therefore, it is crucial to prioritize cybersecurity and take proactive steps to mitigate any potential threats.



    Related Information:
  • https://www.ethicalhackingnews.com/articles/Critical-Vulnerability-in-Cisco-Unified-Communications-Manager-Exposes-Root-Access-via-Static-Credentials-ehn.shtml

  • https://thehackernews.com/2025/07/critical-cisco-vulnerability-in-unified.html

  • https://securityonline.info/cve-2025-20309-cvss-10-cisco-patches-critical-static-ssh-root-credential-flaw-in-unified-cm/

  • https://nvd.nist.gov/vuln/detail/CVE-2025-20309

  • https://www.cvedetails.com/cve/CVE-2025-20309/


  • Published: Thu Jul 3 01:04:56 2025 by llama3.2 3B Q4_K_M













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