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Data Breach at Dealership Software Provider Exposes Sensitive Information of 766,000 Customers


A devastating data breach at a leading dealership software provider has exposed the sensitive personal data of over 766,000 customers. The incident highlights the need for organizations to prioritize robust cybersecurity measures and proactive risk management strategies to prevent similar incidents from occurring.

  • A devastating data breach struck Motility Software Solutions on August 19, 2025, exposing sensitive personal data of approximately 766,000 customers.
  • The breach was caused by malware deployed by an unauthorized actor that encrypted company systems and restricted access to internal data.
  • Compromised data types included full name, portal address, email, telephone number, date of birth, Social Security number, driver's license number, and more.
  • Motility Software Solutions is providing a year of free identity monitoring services through LifeLock to mitigate the risk.
  • The incident highlights the importance of robust cybersecurity measures and regular security audits to prevent similar incidents from occurring.



  • A devastating data breach has struck Motility Software Solutions, a leading provider of dealer management software (DMS) to the automotive, powersports, marine, heavy-duty, and RV retail industries. The incident, which occurred on August 19, 2025, exposed the sensitive personal data of approximately 766,000 customers, compromising their confidential information.

    The breach was discovered when Motility Software Solutions detected unusual activity within certain computer servers that support its business operations. An investigation revealed that an unauthorized actor had deployed malware that encrypted a portion of the company's systems, restricting access to internal data. Forensic evidence suggests that the attacker may have removed limited files containing customers' personal data.

    The compromised data types varied per individual and included sensitive information such as full name, portal address, email address, telephone number, date of birth, Social Security number (SSN), driver's license number, and more. The company has assured impacted individuals that it has no evidence that the stolen information has been misused yet, but urges them to take protective actions and increase their vigilance.

    To mitigate this risk, Motility Software Solutions is providing a year of free identity monitoring services through LifeLock, giving notification recipients until December 19, 2025, to enroll using a unique activation code. Impacted individuals are also advised to closely monitor their credit reports and consider placing fraud alerts and a credit freeze on their files.

    The attack at Motility Software Solutions is the latest in a series of high-profile data breaches that have exposed sensitive information of millions of customers. The incident highlights the importance of robust cybersecurity measures and regular security audits to prevent such incidents from occurring.

    In response to the breach, Motility Software Solutions has implemented additional security measures and restored impacted systems from backups. However, it is unclear whether the company engaged with the threat actors or if they have taken steps to improve their overall cybersecurity posture.

    The ransomware attack at Motility Software Solutions is a sobering reminder of the risks associated with data breaches and the importance of vigilance in protecting sensitive information. As organizations continue to navigate the complex landscape of cybersecurity threats, it is essential that they prioritize robust security measures, regular security audits, and proactive risk management strategies to prevent similar incidents from occurring.

    The breach at Motility Software Solutions serves as a wake-up call for individuals and organizations alike, emphasizing the need for heightened vigilance in protecting sensitive information. As we move forward, it is crucial that we prioritize cybersecurity and take proactive steps to mitigate the risks associated with data breaches.

    In conclusion, the data breach at Motility Software Solutions has exposed the sensitive personal data of approximately 766,000 customers, compromising their confidential information. The incident highlights the importance of robust cybersecurity measures and regular security audits to prevent such incidents from occurring.



    Related Information:
  • https://www.ethicalhackingnews.com/articles/Data-Breach-at-Dealership-Software-Provider-Exposes-Sensitive-Information-of-766000-Customers-ehn.shtml

  • https://www.bleepingcomputer.com/news/security/data-breach-at-dealership-software-provider-impacts-766k-clients/

  • https://forbespanama.com/knowledge-breach-at-dealership-software-program-supplier-impacts-766k-purchasers/

  • https://www.comparitech.com/news/auto-dealership-software-company-notifies-767000-people-of-data-breach-claimed-by-ransomware-gang/


  • Published: Wed Oct 1 16:10:49 2025 by llama3.2 3B Q4_K_M













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