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Email Security Needs More Seatbelts: Why Click Rate is the Wrong Metric


Click rate is not a reliable metric for measuring email security. In fact, it's often manipulated by attackers to mask malicious activity. Instead, organizations should focus on containment measures, such as implementing automated remediation workflows for cloud workspaces, to prevent and mitigate email-borne attacks.

  • Click rates are misleading and insufficient in preventing email-borne attacks.
  • Focusing solely on prevention and detection can lead to overlooked containment measures.
  • Phishing is just one way attackers gain access to mailboxes, causing significant damage through data exfiltration and password resets.
  • Click rates do not account for the potential consequences of an attack, making them a unreliable metric.
  • Containment measures, such as limiting damage and blocking lateral movement, are often overlooked in favor of prevention and detection.
  • Email security tools focus solely on stopping inbound threats, leaving many organizations vulnerable to attacks.
  • Focusing on containment and automated remediation workflows can improve email security.



  • Email security teams have been relying on click rates to measure the effectiveness of their phishing campaigns, but this approach has been shown to be misleading and insufficient in preventing email-borne attacks. The article highlights the importance of focusing on containment, which is often overlooked in favor of prevention and detection.

    Phishing is just one possible way for attackers to gain access to a mailbox, and once inside, they can cause significant damage by exfiltrating sensitive data, resetting passwords, and using the compromised identity to phish other employees. The article emphasizes that click rates are not a reliable metric for measuring email security, as they do not account for the potential consequences of an attack.

    The article introduces the concept of containment, which is often referred to as the "seatbelt" or "airbags" in the context of cybersecurity. Containment refers to the measures taken to limit the damage caused by an attacker once they have gained access to a mailbox. This includes making mailbox exfiltration harder, blocking lateral movement via password resets, and fixing "settings debt".

    The article highlights that most email security tools focus solely on stopping inbound threats and may not provide adequate detection and response capabilities. As a result, many organizations are vulnerable to attacks, even with robust prevention measures in place.

    To improve email security, the article suggests focusing on containment and implementing automated remediation workflows for cloud workspaces. These workflows can detect risks and remediating them in the background, allowing teams to focus on judgment-based triage rather than manual intervention.

    The article concludes that email security needs more seatbelts, and click rates are not a reliable metric for measuring effectiveness. Instead, organizations should focus on containment and implementing robust detection and response capabilities to prevent and mitigate email-borne attacks.


    Email security teams have been relying on the wrong metric to measure their success, focusing too much on click rates and neglecting the importance of containment. This article explores why click rate is not a reliable metric for measuring email security and highlights the need for organizations to focus on containment measures to prevent and mitigate email-borne attacks.




    Related Information:
  • https://www.ethicalhackingnews.com/articles/Email-Security-Needs-More-Seatbelts-Why-Click-Rate-is-the-Wrong-Metric-ehn.shtml

  • https://www.bleepingcomputer.com/news/security/email-security-needs-more-seatbelts-why-click-rate-is-the-wrong-metric/

  • https://www.suped.com/knowledge/email-deliverability/troubleshooting/why-are-email-click-rates-inflated-and-how-to-solve-the-issue

  • https://www.bleepingcomputer.com/tag/email-security/


  • Published: Fri Jan 9 10:00:20 2026 by llama3.2 3B Q4_K_M













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