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IT Department and Auditors Engage in Fierce Dispute over Cisco Firewall Security Protocol


IT department and auditors at a major pharmacy chain engaged in a heated dispute over the use of a weak password protocol on their Cisco firewall, highlighting the importance of secure password protocols and the need for IT departments and auditing teams to prioritize collaboration and communication.

  • The pharmacy chain's IT department and auditing team disagreed over the use of "password" as the enable password for their Cisco firewall, a decision that proved to be both innocuous and calamitous.
  • The IT department's failure to utilize strong password protocols on their Cisco firewall posed a significant vulnerability to their network.
  • The use of "password" as the enable password was a clear security risk, as it allowed unauthorized access to the firewall.
  • The fact that the password was stored in a reversible encoding format made the setup vulnerable to exploitation.
  • The disagreement between the two teams led to a heated phone call and escalated due to misaligned incentives.
  • The incident highlighted the importance of secure password protocols and the need for IT departments and auditing teams to prioritize collaboration and communication.
  • The pharmacy chain's IT department and auditing team learned a valuable lesson from the experience and were able to strengthen their network security.



  • A contentious dispute erupted within the IT department and auditing team of a major pharmacy chain over the use of a seemingly innocuous security protocol on their Cisco firewall. The disagreement centered on the practice of using the word "password" as the enable password for the firewall, a decision that proved to be both innocuous and calamitous.

    According to Dahvid Schloss, a seasoned cybersecurity expert and COO of Suzu Labs, a company that specializes in penetration testing and red teaming, the IT department's failure to utilize strong password protocols on their Cisco firewall posed a significant vulnerability to their network. Schloss, who conducted an audit on the pharmacy chain's corporate switches, routers, and firewalls, discovered that the enable password was set to "password," a choice that he deemed both ill-conceived and laughable.

    Schloss's assessment of the situation was straightforward: the use of "password" as the enable password was a clear security risk, as it allowed unauthorized access to the firewall. Furthermore, the fact that the password was stored in a reversible encoding format, which could be easily decrypted by a threat actor, rendered the entire setup vulnerable to exploitation.

    Despite Schloss's warnings, the IT department and auditing team were unable to come to a consensus on the matter. The IT team, who were ostensibly responsible for securing the pharmacy chain's network, vehemently opposed the idea of changing the password, arguing that it was a minor issue that did not warrant significant attention. Conversely, the auditing team, who had commissioned Schloss's audit, were adamant that the use of "password" as the enable password was a serious security breach that required immediate attention.

    The disagreement between the two teams was so intense that it led to a heated phone call, during which Schloss was unable to present his findings and recommendations. The dispute continued to escalate, with the auditing team repeatedly asking Schloss to explain his assessment over the next three years, a move that further highlighted the misaligned incentives at play.

    In this case, the IT department's failure to prioritize password security was not merely a technical issue, but a symptom of a larger problem. The auditing team's insistence that strong password protocols be implemented was driven by a desire to mitigate risk and protect the pharmacy chain's network from potential threats. Conversely, the IT team's reluctance to change the password was motivated by a desire to maintain the status quo and avoid the perceived hassle of implementing more stringent security measures.

    The consequences of this dispute were far-reaching. Not only did it highlight the importance of secure password protocols, but it also underscored the need for IT departments and auditing teams to prioritize collaboration and communication in order to effectively address security vulnerabilities.

    The incident also served as a cautionary tale about the dangers of misaligned incentives. In this case, the IT team's interests were aligned with their bonuses, which were contingent on the failure to identify high-priority security vulnerabilities. This created a perverse incentive structure that encouraged the IT team to downplay the significance of the password issue, rather than prioritize its resolution.

    Ultimately, the pharmacy chain's IT department and auditing team were able to learn a valuable lesson from this experience. By prioritizing collaboration and communication, they were able to address the password issue and strengthen their network security. Moreover, by recognizing the importance of secure password protocols, they were able to mitigate the risk of future security breaches and protect their network from potential threats.



    Related Information:
  • https://www.ethicalhackingnews.com/articles/IT-Department-and-Auditors-Engage-in-Fierce-Dispute-over-Cisco-Firewall-Security-Protocol-ehn.shtml

  • https://www.theregister.com/security/2026/10/22/it-department-and-auditors-at-major-pharmacy-chain-got-into-a-rip-roaring-fight-about-using-password-on-cisco-firewall/5304592


  • Published: Thu Oct 22 05:29:06 2026 by llama3.2 3B Q4_K_M













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