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Ingram Micro's ransomware attack has left customers and partners scrambling to place orders for various products. The company has made progress in containing the breach, but the full extent of the intrusion remains unknown, leaving many questions unanswered about the potential impact on data.
Ingram Micro was hit by a ransomware attack that left customers and partners unable to place orders for various products.The attack resulted in a multi-day outage for Ingram Micro's ordering process, affecting customers globally.The company has made progress in containing the breach but still doesn't know the full extent of the intrusion.Customers are facing challenges in placing orders via phone and email, with new territories having their ordering capabilities restored each day.The impact of the attack on Ingram Micro's business is significant, with estimated daily losses of $190 million.The average cost of recovering from a ransomware attack is now over $4.5 million.Lack of communication from Ingram Micro has raised concerns among customers about potential data impact.Ingram Micro must take immediate action to strengthen its security posture and prevent similar attacks in the future.
Ingram Micro, one of the world's largest technology distributors, has been hit by a ransomware attack that has left customers and partners scrambling to place orders for various products. The attack, which occurred on Saturday, July 5th, resulted in a multi-day outage for Ingram Micro's ordering process, affecting customers globally.
According to an update from Ingram Micro on Tuesday, the company has made significant progress in containing the unauthorized access to its systems in connection with the incident and remediating the affected systems. However, the full extent of the intrusion remains unknown, and the company is working tirelessly to protect its network environment as it brings its systems back online.
The attack was confirmed by Ingram Micro on Saturday, July 5th, when the SafePay group claimed responsibility for the breach. The ransom note left behind by the attackers demanded $7 million from Ingram Micro within seven days of receipt or risk having its data posted online. However, Palo Alto Networks has since determined that this claim is false and that none of their products were either the source of the vulnerability or impacted by the breach.
Despite the progress made by Ingram Micro, customers are still facing challenges in placing orders for subscriptions and other products via phone and email. The company's support organization, Unified Support, has been managing subscription orders, renewals, and modifications on a global basis, but new territories are having their ordering capabilities restored each day.
The impact of the attack on Ingram Micro's business is significant, with the company's turnover estimated to be around $190 million per working day. Each day of downtime equates to a substantial loss in revenue, which could potentially be lost to rivals if customers were to place orders with competitors during this period.
According to security firm Huntress, the average cost of recovering from a ransomware attack is now in excess of $4.5 million, with the average ransom demand standing at $2.5 million. In Ingram Micro's case, the attack has resulted in significant financial losses, which could have been avoided if the company had implemented adequate security measures to protect its systems.
The lack of communication from Ingram Micro regarding the attack and its aftermath has also raised concerns among customers. While the company has provided updates on the containment of the breach, there is still a sense of uncertainty and mistrust among customers, who are left to wonder about the potential impact on their data.
Ingram Micro's recent sales were halted due to the outage, but some orders will continue to be placed with the distributor now and after the disruption subsides. However, it is entirely possible that a chunk of these sales – however big or small – will be placed with competitors, further compounding the significant costs associated with cleaning up a ransomware mess.
The incident highlights the importance of robust security measures in protecting against such attacks. Ingram Micro's failure to prevent the breach has resulted in substantial financial losses and damage to its reputation. The company must take immediate action to strengthen its security posture and ensure that such an attack does not happen again in the future.
In the meantime, customers are left to pick up the pieces and navigate the complexities of Ingram Micro's support systems. While the company has made progress in containing the breach, there is still a long way to go before confidence is restored in the distributor's ability to handle customer orders securely.
The incident serves as a stark reminder of the importance of cybersecurity awareness and the need for companies like Ingram Micro to prioritize security measures in their operations. The consequences of failing to do so can be severe, with financial losses and reputational damage being just two of the many potential outcomes.
In conclusion, Ingram Micro's ransomware attack is a significant wake-up call for the technology industry. The company's failure to prevent the breach has resulted in substantial financial losses and damage to its reputation. It is imperative that Ingram Micro takes immediate action to strengthen its security posture and ensure that such an attack does not happen again in the future.
As the situation continues to unfold, one thing is clear: Ingram Micro must prioritize cybersecurity measures to protect its customers' data and restore confidence in its ability to handle customer orders securely.
Related Information:
https://www.ethicalhackingnews.com/articles/Ingram-Micros-Ransomware-Attack-A-Global-Outage-and-its-Aftermath-ehn.shtml
https://go.theregister.com/feed/www.theregister.com/2025/07/09/ingram_micro_restarts_orders_for/
Published: Wed Jul 9 05:07:39 2025 by llama3.2 3B Q4_K_M
