Ethical Hacking News
Ingram Micro, a leading global distributor and services provider for technology solutions, has recently faced an unprecedented crisis due to a massive ransomware attack attributed to the SafePay ransomware gang. The incident resulted in a global outage and disrupted operations worldwide. In this report, we will examine the aftermath of the attack and explore the lessons that organizations can learn from Ingram Micro's experience.
Ingram Micro suffered a massive ransomware attack in July 2025, causing global disruptions and outages. The company began restoring its systems and business services, with gradual reactivation of internal systems and platforms. Ingram Micro resumed accepting orders via phone and email in many countries, while subscription orders were available globally, but hardware and technology orders had limitations. The company performed a password reset and implemented multi-factor authentication to bolster its security measures. The full recovery from the ransomware attack is still in its early stages, with employees returning to the office cautiously. The incident highlights the importance of robust backup and disaster recovery processes, as well as prioritizing cybersecurity posture.
Ingram Micro, a leading global distributor and services provider for technology solutions, has recently faced an unprecedented crisis that has left its customers and stakeholders grappling with the consequences. In July 2025, the company suffered a massive ransomware attack, which crippled its operations and disrupted the supply chain of countless organizations worldwide. The incident, attributed to the SafePay ransomware gang, resulted in a global outage, with the company's website and ordering systems taken offline, leaving employees scrambling to work from home.
As the full extent of the damage began to emerge, Ingram Micro made a bold announcement: it was beginning to restore its systems and business services. The process, which had begun as early as Monday, involved the gradual reactivation of various internal systems and platforms, many of which were essential for ordering, logistics, and fulfillment. This marked a significant turning point in the company's response, as employees began to transition back to in-office work.
The restoration efforts have been ongoing, with the company stating that it has resumed accepting orders via phone and email in many countries by Tuesday. While subscription orders, including renewals and modifications, were available globally, there were still limitations on hardware and other technology orders, which were being clarified as they were placed. Furthermore, Ingram Micro has performed a company-wide password reset and implemented multi-factor authentication (MFA) to bolster its security measures.
Despite the progress made thus far, it is essential to acknowledge that the full recovery from this ransomware attack is still in its early stages. Employees are gradually returning to the office, but the process is being approached with caution. The company has also expressed uncertainty regarding whether any data was stolen during the attack, a question that SafePay has not publicly addressed at this time.
The incident serves as a stark reminder of the ever-present threat posed by ransomware attacks in the digital age. While Ingram Micro's swift response and proactive measures have helped mitigate the damage, it is clear that the true extent of the harm inflicted will only become apparent over time. As such, it remains crucial for organizations to prioritize their cybersecurity posture, ensuring that they are equipped to face similar challenges when they arise.
In addition, this incident highlights the importance of robust backup and disaster recovery processes. Ingram Micro's reliance on centralized systems for processing orders has been compromised, but the company has taken steps to rectify this situation by processing orders received by phone or email from specific countries. This adjustment will undoubtedly have significant implications for business operations moving forward.
The SafePay ransomware gang, known for its modus operandi of stealing data during attacks, is a potent reminder of the risks that organizations face in an increasingly complex digital landscape. While Ingram Micro's recovery efforts are underway, it remains to be seen whether a ransom was paid or if any data was indeed stolen during the attack. As such, the company will continue to closely monitor its systems for any signs of tampering.
Ultimately, this incident underscores the need for organizations to remain vigilant and proactive in addressing cybersecurity concerns. By doing so, they can minimize the risk of similar incidents occurring and reduce the potential impact on their operations.
In conclusion, Ingram Micro's ransomware reckoning serves as a stark reminder of the perils that organizations face in the digital age. While progress has been made in restoring systems and business services, it is essential to acknowledge that this incident is far from over. As such, we will continue to monitor the situation closely, providing updates as more information becomes available.
Related Information:
https://www.ethicalhackingnews.com/articles/Ingram-Micros-Ransomware-Reckoning-A-Glimpse-into-the-Aftermath-of-a-Global-Outage-ehn.shtml
https://www.bleepingcomputer.com/news/security/ingram-micro-starts-restoring-systems-after-ransomware-attack/
Published: Wed Jul 9 11:08:28 2025 by llama3.2 3B Q4_K_M
