Ethical Hacking News
ManoMano's recent data breach has exposed 38 million customer accounts, highlighting the need for robust cybersecurity measures and proactive incident response strategies to protect sensitive information.
ManoMano, a European e-commerce platform, experienced a significant data breach exposing millions of customers' personal information. The breach was caused by a third-party service provider's unauthorized access to sensitive customer data. User passwords were not compromised in the incident, but other data such as email addresses and phone numbers were accessed. ManoMano has taken immediate action to address the breach, including blocking the compromised account and implementing enhanced data controls. The company notified relevant authorities and is prioritizing data security and customer transparency. A threat actor claimed responsibility for the incident using the alias "Indra" on Twitter. Security experts emphasize the importance of human analysis and oversight in incident response efforts, as AI alone may not be sufficient to address complex security incidents. The breach highlights the need for companies to maintain robust cybersecurity measures, including regular audits and secure data storage practices. Customers can take steps to protect their personal information by reviewing account activity, using strong passwords, and monitoring credit reports.
ManoMano, a European e-commerce platform specializing in DIY, home improvement, gardening, and tools, recently found itself at the center of a significant data breach that has left millions of customers' personal information exposed. The breach, which was discovered in January 2026 by the company's cybersecurity team, is believed to have been caused by a third-party service provider whose unauthorized access led to the extraction of sensitive customer data.
The data breach notification sent to affected users revealed that the compromised data includes first names, last names, email addresses, telephone numbers, and interactions with customer service. However, it is worth noting that user passwords were not compromised in this incident. The company has taken immediate action to address the breach, including blocking the compromised account, revoking subcontractor access, and implementing enhanced data access controls both within its own systems and for all subcontractors.
In an effort to ensure compliance with relevant regulations and provide transparency to affected customers, ManoMano has notified authorities such as CNIL (French National Commission for Information Technology and Civil Liberties), ANSSI (French National Agency for the Security of Information Systems), and the Cyber Emergency Île-de-France platform. This proactive approach demonstrates the company's commitment to prioritizing data security and protecting its customers' sensitive information.
The breach has also garnered attention from a threat actor who has claimed responsibility for the incident, using the alias "Indra" on Twitter. The threat actor is believed to have accessed personal data linked to customer accounts and service interactions, although it is unclear whether any unauthorized transactions or activities were carried out by this individual.
As the investigation into the breach continues, security experts are highlighting the importance of incident response measures in safeguarding sensitive information. While AI can play a crucial role in aiding incident response efforts, human analysis and oversight remain essential to effectively address data breaches like this one. In fact, relying solely on AI-powered systems for IR may lead to suboptimal outcomes due to the complexity and nuances inherent in real-world security incidents.
The incident also underscores the need for companies to maintain robust cybersecurity measures, including regular audits, vulnerability assessments, and secure data storage practices. By prioritizing proactive security strategies, organizations can reduce the likelihood of similar breaches occurring in the future.
In light of this breach, it is essential for customers to remain vigilant and take steps to protect their personal information. Reviewing account activity, using strong passwords, and monitoring credit reports are just a few measures that individuals can take to mitigate potential harm from data breaches like this one.
ManoMano has pledged to continue enhancing its security protocols and ensuring the confidentiality, integrity, and availability of customer data. The company's proactive response to the breach demonstrates its commitment to protecting its customers' sensitive information and maintaining transparency throughout the incident response process.
As security experts continue to analyze the scope of the breach and its implications for affected customers, it is clear that this incident serves as a reminder of the importance of robust cybersecurity measures and regular incident response planning. By prioritizing data protection and proactively addressing vulnerabilities, organizations can minimize the risk of similar breaches occurring in the future.
Related Information:
https://www.ethicalhackingnews.com/articles/ManoMano-Data-Breach-A-Global-Conundrum-Exposes-38-Million-Customer-Accounts-ehn.shtml
https://securityaffairs.com/188582/data-breach/manomano-data-breach-impacted-38-million-customer-accounts.html
https://www.bleepingcomputer.com/news/security/european-dyi-chain-manomano-data-breach-impacts-38-million-customers/
https://www.techradar.com/pro/security/manomano-data-breach-massive-diy-chain-incident-impacts-38-million-customers-heres-what-we-know
Published: Fri Feb 27 06:03:08 2026 by llama3.2 3B Q4_K_M
