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Despite being touted as a revolutionary technology, chatbots have failed to gain widespread acceptance in the US, with 51% of American adults expressing disinterest in using them. A recent survey by the Pew Research Center has shed light on the demographics and motivations behind this trend, revealing that older adults, lack of interest, and data privacy concerns are among the top reasons for the rejection of chatbots. The trend is unlikely to change soon, with 67% of non-users saying they are unlikely to use the technology in the next 12 months.
51% of American adults have expressed disinterest in using chatbots. The majority of non-users cite a lack of interest and not knowing how to use chatbots as primary reasons. Older adults (65+) are the least likely to use chatbots, with 75% stating they never use them. Younger adults (18-29) are more likely to use chatbots, but still, a third of this group reports never using them. Concerns about data privacy, accuracy of chatbot answers, and lack of interest are top reasons cited by non-users. Only 5% of non-users believe they will try a chatbot in the next 12 months. The rejection of chatbots may exacerbate existing security risks due to AI's capability to carry out nightmare attacks. 67% of non-users say they are unlikely to use chatbots in the next 12 months.
Chatbots, once touted as a revolutionary technology capable of transforming the way we interact with machines, have failed to gain widespread acceptance in the United States. A recent survey conducted by the Pew Research Center has revealed that a staggering 51% of American adults have expressed disinterest in using chatbots, with the majority citing a lack of interest and not knowing how to use them as the primary reasons.
The survey, which polled over 1,700 adults, found that the non-users of chatbots were more likely to be white, black, or Hispanic than Asian. Furthermore, the survey revealed that older adults, particularly those aged 65 and older, were the least likely to use chatbots, with approximately three-quarters of this demographic stating that they never use them. On the other hand, those aged 18 to 29 used chatbots the most, but even a third of this group reported never using them.
The Pew Research Center also discovered that social stigma was not a significant deterrent for those who did not use chatbots, with fewer than one in five citing concerns about what others might think of them for using the technology. Instead, the top reasons cited by non-users were simple lack of interest, data privacy concerns, and the accuracy of chatbot answers.
Moreover, the survey found that even those who were unsure about using chatbots in the next 12 months were more likely to be uncertain than to actually adopt the technology. Only 5% of non-users believed that they would probably try a chatbot over the next year. This suggests that the hesitation towards chatbots is deeply ingrained and may be due to past experiences with the technology, such as the infamous racist chatbot Tay or the Trump administration's official America.gov service, which still displays a hotdog if the user types it into the prompt.
The survey also highlighted the potential for chatbots to exacerbate existing security risks, with AI systems being fully capable of carrying out nightmare attacks against infrastructure and nobody being ready. This raises concerns about the safety and reliability of chatbots, particularly in critical infrastructure.
In addition to the survey findings, the article also touches on the recent exit of VMware, the protection upgrade it offers, and the DNS game being "doomed, literally." The AMD unveiling of Helion racks for AI agents at the OCP summit is also mentioned, as well as the NVIDIA Found $1B under the couch to help secure American scientific computing dominance.
The article concludes by stating that the rejection of chatbots in the US is a trend that is unlikely to change soon, with 67% of non-users saying they are unlikely to use the technology in the next 12 months. The rejection of chatbots highlights the need for more research and education on the benefits and risks of this technology, as well as the development of more user-friendly and secure chatbot interfaces.
Related Information:
https://www.ethicalhackingnews.com/articles/Rejection-of-Chatbots-in-the-US-An-Examination-of-the-Demographics-and-Motivations-Behind-the-Trend-ehn.shtml
https://www.theregister.com/ai-and-ml/2026/10/12/chatbot-refuseniks-edge-out-users-in-the-us-and-theyre-not-for-turning/5302690
Published: Mon Oct 12 13:50:42 2026 by llama3.2 3B Q4_K_M