Ethical Hacking News
The world of cloud-based DevOps is not immune to attacks and downtime, with recent reports showing thousands of hours of degraded service and increasing frequency of incidents. Businesses must adopt a proactive approach to protecting their operations against cyber threats and downtime by implementing robust resiliency strategies that include frequent backups, immutable storage, integrated restore orchestration, continuous testing, and clearly defined backup KPIs.
DevOps SaaS platforms, such as GitHub, Jira, or Azure DevOps, are not immune to attacks and downtime. These platforms have experienced thousands of hours of degraded service in 2024 alone, with some incidents resulting in over 4,755 hours of performance degradation and outages. The frequency and severity of incidents are increasing, with a 69% year-over-year increase in critical and major incidents. Shared responsibility provisions between businesses and SaaS providers can create single points of failure for data protection. Relying on native cloud backup without a multi-layered data protection strategy is increasingly risky. The need for teams to adopt proactive measures for protecting their business against downtime and cyber threats has become urgent.
In recent years, the cloud has been touted as a silver bullet for any cyber threat or performance issue. However, the harsh reality is that even popular DevOps SaaS platforms are not immune to attacks and downtime. In fact, according to recent reports, these platforms have experienced thousands of hours of degraded service in 2024 alone.
The numbers are staggering. For instance, leading cloud DevOps services like GitHub, Jira, or Azure DevOps experienced a total of 502 incidents that resulted in over 4,755 hours of degraded performance and outages. This means that teams relying on these platforms for their development needs are facing a relentless threat to daily operations.
But what's even more concerning is the fact that these incidents are becoming increasingly frequent. According to the latest report by GitProtect, leading cloud DevOps services suffered from 156 critical and major incidents in total, with a 69% increase year-over-year compared to 2024. The total time of service performance degradation has also jumped from 4,755 hours in 2024 to over 9,255 hours in 2025.
The model of shared responsibility is at the heart of these issues. According to this agreement between businesses and SaaS providers, the provider is responsible for their cloud infrastructure, but the business bears the final responsibility for its data within it. This includes source code repositories, metadata, issues, or anything else. Even though some providers might offer help in restoring data, the nature and scope of this help are not always clear.
Furthermore, shared responsibility provisions might also apply to backups you make in the provider's cloud, using native backup features. Some providers explicitly state that you can't use such backups to revert certain types of changes (e.g., intentional deletion), leaving you exposed.
In other words, no DevOps SaaS provider is contractually obligated to protect or restore your data. This creates a single point of failure, where relying on the native cloud backup without a multi-layered data protection strategy becomes increasingly risky.
If the main provider's infrastructure goes down, both your production and backup data might be unavailable as well, unless properly isolated configurations are in place. Other problems you might face include issues with data replication and recovery, which can lead to extended downtime and financial losses for businesses relying on these platforms.
The recent trend of SaaS downtime highlights the need for teams to move beyond their dependency on cloud providers and understand what cyber resilience really means. It's time to adopt a proactive approach to protecting your business against downtime and cyber threats, rather than waiting for the next incident to strike.
By implementing a robust resiliency strategy that includes frequent and comprehensive backups, immutable and isolated storage, integrated restore orchestration, continuous testing of recovery flows, and clearly defined backup KPIs, businesses can minimize the impact of downtime and ensure their operations continue uninterrupted. It's time to take control of your business's cybersecurity and build a safety net against the high costs of SaaS downtime.
Related Information:
https://www.ethicalhackingnews.com/articles/The-High-Costs-of-SaaS-Downtime-DevOps-and-Cybersecurity-Risks-in-the-Cloud-ehn.shtml
https://thehackernews.com/2026/01/high-costs-of-devops-saas-downtime.html
Published: Mon Jan 19 06:54:38 2026 by llama3.2 3B Q4_K_M
